Sainsbury Centre for Mental Health

Active Outreach

An independent service user evaluation of a model of assertive outreach practice

Does assertive outreach meet the needs of its users?

This report examines the role of an assertive outreach team in Norwich, from the perspective of its users. This independent evaluation provides an invaluable, honest account of the experiences of users and members of the assertive outreach team.

The personal voice of users penetrates this report and the conclusion clearly shows that both they, and the team members, prefer this way of working.