Evidence-based employment services for people with mental health problems are central to the 'social inclusion' agenda and to most users' hopes for recovery. Assisting services to develop and monitoring quality and outcomes requires a set of performance indicators which specify the key elements of good practice.
We are developing a set of indicators in partnership with several other organisations. They will be based on information gathered by local services. They might include:
We are beginning feasibility studies to check the viability of the Performance Indicator idea. We will then consult users to get their views on what can be measured. The formal pilots have begun in several sites and the final conference for the project will take place in 2009.
The manual and spreadsheet templates for the pilots are below. The KPI manual contains the introduction, the framework itself and instructions on its use.
Download the KPI manual (236 KB)
Download the Section A spreadsheet (33 KB)
Download the Section B spreadsheet (59 KB)
Download the Section C spreadsheet (42 KB)
Download the Section D(i) spreadsheet (19 KB)
Download the Section D(ii) spreadsheet (48 KB)
The National Social Inclusion Programme has launched a framework and guidelines for mental health day services.
The Day Services Outcomes Framework has been developed to help commissioners and providers to monitor, evaluate and measure the effectiveness of mental health day services.
The guidelines on how to identify good socially inclusive practice in mental health day services were developed to bring some objective criteria to the identification of services offering examples of good practice.